EliteCarSeats.com | Contact UsWe're constantly working to improve our customer experience, know our products the best we can, use them, and stay current on all the new stuff on the market. If we don't answer the phone during business hours (it's rare), we're in a group meeting or in a clinic learning more about the products we sell. But we call and email EVERYONE back! Hours: Mon-Fri: 8am-8pm EST, Sat: 9:30am-6pm EST, Sun: Closed | |
| By Phone (Questions & Sales) (800) 891-3857 (International) (248) 896-3103 By Fax (248) 738-6300 By Mail EliteCarSeats.com 2240 Greer Blvd Sylvan Lake, MI 48320 |
By Email Email one of our Three On-Staff CPS Technicians with your questions at: |
| [ Customer Care Topics ] | |
| Contact Us Need to get in touch with us? We're here to help! Here's how to reach us - by email, telephone, online chat, fax, or even snail mail. All of our contact information is located at the top of this page. |
Manufacturers Warranty Information We provide the length of every product's warranty on the product info page - but there is often more to a warranty than how long it is in effect. This is where to read the details on each manufacturer's warranty policy, before you buy. |
| Shipping EliteCarSeats.com provides Free Shipping on All Orders over $99! Want to read the details of our shipping policy, get delivery time estimates, or look into express shipping options? This is the place! |
Gift Certificates Car seats and accessories make great gifts for parents - but with so many models, features, and colors, it can be tricky to choose which one to give. Fortunately, you don't have to - you can simply get an EliteCarSeats.com gift certificate, and leave the choice up to them! |
| Lifetime "No Worries!" Returns "No Worries" means no stress for our customers - your satisfaction is guaranteed, thanks to our lifetime hassle-free return policy. This is where to read more about our lifetime return policy, or to fill out a request for a Return Authorization number. |
Price Matching We really want you as our customer! If you find a lower price ANYWHERE else for ANY of the items on our site, we would love the opportunity to match it. |
| Product Reviews One of the most powerful tools at the disposal of the savvy internet shopper is the ability to read the opinions of others who've already purchased an item. Click here to browse through our extensive database of product reviews, or to post your own review. |
Car Seat Manuals & Guides Car Seats can be pretty complex these days - to help you out, we provide the instruction manuals for most models that we sell. Whether you've misplaced your manual, or you're looking for an advance idea of how hard the assembly might be, this is a great resource. |
| Customer Testimonials What have our customers been saying about their experiences with us? We consider quality customer service a key element of our business - we truly want to make your experience with us a positive one. Here's some of the feedback we've received. |
|
